|Order Amount||UPS Ground Shipping||Landry's |
|Up to $50.00||$11.99||FREE|
|$150.01 and over||$17.99||FREE|
Most in-stock orders will be ready within 1–2 business days (Monday–Friday), and we will notify you when your order is ready for pickup. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or e-mail you when your order is ready for pickup at Landry's store.
If you need an item right away, we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order. We will notify you of any availability issues on your order before charging your account.
If there’s a problem with something you purchased from us online, you can either bring it to our store or ship it back to us. You can ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee.
Returns over $100 must have a return authorization number clearly marked on the outside of the package. A return authorization number can be obtained by phone or e-mail from Patrick Geden in Landry's office (Mon–Fri 10:00–4:00 Eastern Time): 508.655.1990 x239, firstname.lastname@example.org.
For in-store purchases, Landry's will accept returns of any unused item with its original packaging within 30 days of purchase:
* If you do not have a receipt, we will gladly look up a copy in our system. Even if your name did not appear on the original receipt, we may be able to find it with added details such as date or time of purchase.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
For your convenience, you can choose how to do business with us: